Service hotline

Service center / hotline for audio products

In the event of a problem with a product from the Audio area, the trained employees of our service center, which you can reach as follows:

E-mail: blaupunkt@gt-support.de

or

Hotline: 00800 1300 1400 (free of charge / international freecall)

(Please note that it is an internationally accessible, free number and two zeros "00" are preceded.)

Or contact our Direct Online Support. A service employee is available directly in the support chat*

 

If you have any questions about the range, order or delivery as well as general questions about the company:

Latupo GmbH

Stahltwiete 21
22761 Hamburg

Telephone: +49 40 333 12 101

Fax: +49 40 333 12 250
E-mail: blaupunkt_service@latupo.com

 

 

You can also reach the service center by post as follows:

 

Imprint (Sietronics GmbH) 

Data protection (Sietronics GmbH)

Please note our Guarantee conditions And contact the service center by phone before sending in to receive an RMA number.

For a direct submission of a product to our German service center into Dietzenbach (only for products from the "Brown Ware / Consumer Electronics" range "acquired in Germany), the website suits you https://myreturn.biz available. 

After entering your contact details, the purchase date and the selection of your product, you will receive a parcel slip there that enables you to submit your defective device free of charge and direct in a post station.