Shipping policy

Information on contact

1. If you have any questions about the range, order or delivery:

Blaupunkt Competence Center Audio

Phone: +49 40 333 12-101 (Fixed network)
E-mail: blaupunkt_service@latupo.com

2. If you have any questions about technical problems with a product or with regard to a repair:

Blaupunkt Service Center Audio

Phone: 00800 1300 1400 (internationally free)
E-mail:blaupunkt_service@latupo.com

3. For general questions about the company:

Latupo GmbH
With the MIENE 5
20457 Hamburg
Germany

Phone:  +49 40 432 824 39 10 Fixed network)
E-mail: blaupunkt_service@latupo.com

Information on payment

1. Payment options

Google Pay, Apple Pay, Credit Card, Shopify Pay, PayPal, Amazon Pay, invoice with Klarna are available as payment options.

2. Safe payment

All transactions are protected and encrypted by an SSL connection.

Encrypted payment transactions on this website

If after the conclusion of a paid contract, if you have been concluded with your payment details (e.g. account number for direct debit authorization), if this data is required for payment processing.

Payment transactions via the common means of payment (VISA/MasterCard) are carried out exclusively via an encrypted SSL or TLS connection. You can see an encrypted connection from the fact that the address line of the browser from "http: //" changes to "https: //" and on the castle symbol in your browser line.

If communication is encrypted, your payment data that you transmit to us cannot be read by third parties.

Information on delivery and shipping

1. Shipping costs

Delivery within Germany is free of charge.

2. Shipping regions

Orders are possible within Germany (including German islands) and Austria.

3. Delivery times

The delivery time is 1-2 working days. Please note that Saturdays, Sundays and all statutory holidays do not apply as delivery days.

4. Change of the delivery address

So that your order arrives at you as soon as possible, your order will be processed immediately after completing the order. Therefore, it is not possible to change the delivery address retrospectively.

Information on invoice shipping

After sending your order, you will receive the invoice by email.

Information on return

Please visit us on our website at

Exchange and return 

Or copy this text into your browser:
https://blaupunkt-audio.myshopify.com/apps/return_prime