Refund policy
A. Cancellation policy
Introduction
Consumers are entitled to a right of withdrawal in accordance with the following provision, whereby consumers is every natural person who concludes a legal transaction for purposes that can mostly be attributed to their commercial nor their independent professional activity:
Right of withdrawal
You have the right to revoke this contract within fourteen days without giving reasons.
The cancellation period is fourteen days from the day on which you or a third party named, who is not the carrier, have taken possession of the last goods.
To exercise your right of withdrawal, you have to Latupo GmbH, with the Miere 5, 20457 Hamburg, Germany, Tel. 040 4328243910, Email: blaupunkt_service@latupo.com) Information about your decision to revoke this contract by means of a clear explanation (e.g. a letter sent by post or email). You can use the attached sample cancellation form for this, but this is not prescribed.
You can also use the sample cancellation form or another clear explanation on our website https://blaupunkt-audio.de/apps/Return_prime Fill out and transmit electronically. If you make use of this option, we will immediately provide you with confirmation of receipt of such a revocation immediately (e.g. by email).
To maintain the cancellation period, it is sufficient for you to send the notification to the exercise of the right of withdrawal before the cancellation period expires.
Consequences of the revocation
If you cancel this contract, we have all payments that we received from you, including the delivery costs (with the exception of the additional costs, which result from the fact that you have chosen a different type of delivery than the cheapest standard delivery we offered) immediately and at the latest within fourteen days from the day on which the notification of this contract has been received. For this repayment we use the same means of payment that you used in the original transaction, unless something else has been expressly agreed with them; Under no circumstances will you be charged for fees for this repayment. We can refuse the repayment until we have returned the goods or until you have provided the proof that you have returned the goods, depending on which the earlier time is.
You have the goods immediately and in any case at the latest within fourteen days from the day on which you inform us about the revocation of this contract, to send or hand over to us. The deadline is preserved if you send the goods before the deadline of fourteen days.
We bear the costs of returning the goods.
You only have to pay for any loss of value of the goods if this loss of value is due to the quality, properties and functionality of the goods not necessary to deal with them.
Exclusion or premature expiry of the right of cancellation
The right of withdrawal expires prematurely for contracts for the delivery of sound or video recordings or computer software in a sealed pack if the seal has been removed after delivery.
The right of withdrawal does not apply to consumers who are not a member state of the European Union at the time of the conclusion of the contract and whose sole residence and delivery address are outside the European Union at the time of the contract.
General information
1) Please avoid damage and contamination of the goods. Please send the goods back to us in original packaging with all accessories and all packaging components. If necessary, use a protective reversal. If you no longer have the original packaging, please ensure sufficient protection against transport damage with a suitable packaging.
2) Please do not send the goods back to us.
3) Please note that the aforementioned digits 1-2 are not a prerequisite for the effective exercise of the right of cancellation.
B. cancellation form
If you want to revoke the contract, please fill out this form and send it back.
To
Latupo GmbH
With the MIENE 5
20457 Hamburg
Germany
Tel. 040 4328243910
Fax: 040 4328243918
E-mail: blaupunkt_service@latupo.com
Hereby revoked (s) I/we (*) the contract concluded by me/us (*) to buy the following goods (*)/the provision of the following service (*)
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Ordered on (*) __________ / received on (*) __________________
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Name of the consumer (s)
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Address of the consumer (s)
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Signature of the consumer (s) (only when notifying paper)
_________________________
Date
(*) Coat incorrect
