General terms and conditions of business
Legal information from the seller
Latupo GmbH
Stahltwiete 21
Britta Hugenroth, André Zuppa
VAT ID: DE283693841
Seat:
Hamburg District Court
Registers number: B 123527
We do not take part in a dispute settlement procedure from a consumer arbitration board. However, the law on the alternative dispute settlement in consumer matters demands that we nevertheless indicate a consumer arbitration board responsible for them:
General consumer arbitration board of the Center for Arbitration e. V.
Strasburger Str. 8
77694 Kehl
According to Regulation (EU) No. 524/2013 here the link to the online dispute settlement platform: http://ec.europa.eu/consumers/odr/
General terms and conditions for this offer
§ 1 General
(1) These terms and conditions apply to all contracts, deliveries and other services of Globaltronics GmbH & Co. KG, in the MEIEN 5, 20457 Hamburg, (below: "Sales"), regarding the online shop www.blaudio.de and all sub-domains belonging to the domain. Different regulations of the customers do not apply, unless the seller has confirmed this in writing. Individual agreements between the seller and the customers always have priority.
(2) The business relationships between the seller and the customers are subject to the law of the Federal Republic of Germany. In the case of consumers, this choice of law only applies insofar as the protection granted by mandatory provisions of the law of the state in which the consumer has its habitual residence is withdrawn. The validity of UN sales law is excluded.
(3) The contractual language is German.
(4) The place of jurisdiction is Hamburg, insofar as the customer is a businessman or a legal entity under public law or a special fund under public law. The same applies if a customer does not have a general place of jurisdiction in Germany or the place of residence or habitual residence at the time of the complaint is not known.
(5) We deliver within Germany.
§ 2 Contract content and contract conclusion
(1) The seller offers customers in the online shop www.blaudio.de from the area of consumer electronics.
(2) When shopping in the online shop, a purchase contract is concluded by accepting the customer's order by the seller. Price awards in the online shop do not represent an offer in the legal sense. The entrance and acceptance of the order will be confirmed to the customer by email.
The customer also has the option of requesting the seller by phone or email, fax or letter to the seller for a specific article. After receiving such a request, the seller submits a corresponding offer to the customer by email, letter or fax. A contract only comes about when the customer accepts this offer.
(3) We save our contract texts. These are not accessible to the customer. We therefore recommend all customers to print out the contract text/the offer including our terms and conditions immediately after the conclusion of the contract.
(4) We expressly point out that the entries can generally be checked and corrected again at any time until the binding conclusion of the contract. You can correct your input in particular by pressing the "Back" button or closing the most open window (by pressing the "X" symbol)
§ 3 prices, shipping costs, sales tax and payment
(1) When acquiring the online shop, the price at which the purchase contract has been concluded applies (see Section 2 (2)). In addition, the agreed prices apply. All prices include the statutory sales tax, which is shown separately in the invoice to the customer.
(2) The prices include shipping and packaging costs. For orders outside the online shop (see Section 2 (2)), the prices specified in the offer of the seller apply, including the shipping costs.
(3) The delivery of the customer is provided by the seller against the following payment methods at the request of the customer:
- Credit card
- Google Pay
- Apple Pay
- Shopify Pay
- PayPal
- Invoice with Klarna
- Immediately with Klarna
- Direct debit with Klarna
(4) In collaboration with Klarna Bank (publ), Sveafen 46, 111 34 Stockholm, Sweden, we offer the following payment options. Payment is made to Klarna:
Invoice: The payment period is [14] days from sending the goods/ the ticket/ or, for other services, the provision of the service. The complete accounting conditions for the countries in which this payment is available can be found here: Germany, Austria.
Immediately: your account is loaded immediately after the order is placed.
Direct debit: The debit takes place after the goods are sent. You will be informed of the time by email.
The use of the payment methods invoice, purchase purchase and direct debit requires a positive credit check. You can find more information and KLASTHNAS user conditions here. You can find general information about Klarna here. Your personal data will be dealt with by Klarna in accordance with the applicable data protection regulations and in accordance with the information in Klarna's data protection regulations. (5) If a customer is in arrears with his payment obligations, the seller can request compensation in accordance with the statutory provisions and / or withdraw from the contract.
(5) The seller always issues an invoice for the customer, which he is in text form by email when the goods are delivered.
§ 4 delivery and transfer of danger
(1) Unless contractually agreed, the ordered goods are delivered to the address provided by the customer.
(2) The availability of the individual goods is given in the article descriptions. The seller, unless expressly agreed, sends existing goods within 5 working days after the contract is concluded.
The deadline for the delivery begins when paying by PayPal on the day after the payment order has been granted to the transferring credit institution. If the last day of the deadline falls on a Saturday, Sunday or a general holiday recognized at the delivery location, the next working day takes the place of such a day.
If the goods are not in stock during a sale via the online shop, the seller tries to deliver as quickly as possible. Information from the seller on the delivery period is non -binding unless the delivery date has not been bindingly promised by the seller.
(3) The seller reserves the right to make partial delivery, provided that this seems advantageous for a quick processing and the partial delivery is not unreasonable for the customer. Partial costs incurred by partial deliveries are not charged to the customer.
(4) The seller reserves the right to detach herself from the obligation to fulfill the contract if the goods are to be delivered by a supplier on the day of delivery and the delivery is omitted in whole or in part. This reservation of self -delivery only applies if the seller is not responsible for the absence of delivery. The seller is not responsible for the lack of service, insofar as a so -called congruent cover business was concluded with the supplier to fulfill the contractual obligations in good time. If the goods are not delivered, the seller will inform the customer immediately about this fact and will reimburse a purchase price and shipping costs already paid.
The risk of random doom and the random deterioration of the goods is transferred to the customer. If the customer is an entrepreneur, the risk of accidental loss and the random deterioration of the goods as well as the risk of delay is already transferred to the freight forwarder, the carrier or the person otherwise intended to carry out the dispatch.
§ 5 Removal
The goods delivered remain the property of the seller until all claims are fulfilled from the contract; In the event that the customer is a legal entity under public law, a special fund under public law or an entrepreneur in the exercise of his commercial or independent professional activity, also from the ongoing business relationship to the compensation of all claims that the seller is entitled to in connection with the contract.
§ 6 liability for material and legal defects
(1) As far as there are defects, the customer is entitled to the legal warranty rights in accordance with the following provisions.
If only merchants are involved in the contract, §§ 377 ff. HGB also apply.
(2) Damage caused by improper actions by the customer when installing, connecting, operating or storing the goods do not justify a warranty claim against the seller.
Information on proper treatment can be found in the manufacturer descriptions.
(3) Defects must be complained about the seller within a warranty period of two years in new things or from one year with used things.
If the customer is an entrepreneur, the warranty period for new things is one year. In the case of used things, the warranty is excluded from entrepreneurs.
The above limitations of liability do not apply if the seller has a fraudulator or has taken over a guarantee for the nature of the goods. The above limitations also apply to the customer's claims for damages, which are directed to compensation for a body or health damage due to a defect to be represented by the seller or that are based on intentional or gross negligent fault of the seller or her vicarious agent.
The above reductions do not apply to defects in a building or a thing that has been used for a building according to its usual usage and has caused its deficiency. The above reductions do not apply, insofar as the seller has fraudulently concealed or has taken over a guarantee for the nature of the goods, and not for claims for damages by the customer, which are directed to compensation for body or health damage due to a deficiency to be responsible or that is based on intentional or gross negligence of the seller or her fulfillment assistant.
(4) If defects are available and if they were asserted in good time, the seller is entitled to fulfill it. If the subsequent performance fails, the customer is entitled to reduce the purchase price in consultation or to withdraw from the contract. In addition, the legal provisions apply.
§ 7 Information obligations for transport damage
If goods are delivered with obvious damage to the packaging or the content, the customer should complain to the freight forwarder/freight service immediately without prejudice to his warranty rights (§ 6) and contact the seller immediately by an email or any other way (fax/post) so that they can safeguard any rights to the freight forwarder/freight service.
§ 8 Liability exclusion
(1) Outside of liability for property and legal defects, the seller is indefinitely liable, insofar as the cause of the damage is based on intent or gross negligence. It is also liable for the slightly negligent violation of essential duties (duties, the violation of which endangers the achievement of the contract) and for the violation of cardinal obligations, the fulfillment of which enables the proper execution of the contract in the first place and that the customer regularly trusts), but only for the predictable, typical damage. The seller is not liable for the slightly negligent violation of others other than the above duties.
(2) The restrictions on liability of the above paragraph do not apply to the violation of life, body and health, for a lack of a guarantee for the quality of the product and in the case of fraudulently silent defects. Liability according to the Product Liability Act remains unaffected.
(3) If the seller's liability is excluded or limited, this also applies to the personal liability of their employees, representatives and vicarious agents.
§ 9 data protection
((1) The customer is aware that the personal data required to process the order is stored by the seller on data carriers and has noted the data protection instructions [after § 9] with regard to data processing in the context of order processes. The seller will of course be treated confidentially by the seller.
(2) The customer is entitled to revoke his consent at any time with effect for the future. In this case, the seller is obliged to delete the customer's personal data. We delete the data, which is mandatory as part of order processes, after the storage is no longer necessary, or restrict the processing if there are legal retention obligations.
§ 10 Instruction on the right of withdrawal in distance contracts:
§ 10.1 Right of withdrawal
You have the right to revoke this contract within fourteen days without giving reasons.
The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have or has taken possession of the goods.
To exercise your right of withdrawal, follow this link
Exchange and return
Or copy this text into your browser:
https://blaupunkt-audio.myshopify.com/apps/return_prime.
To maintain the cancellation period, it is sufficient for you send the application to exercise the right of withdrawal before the cancellation period expires.
§ 10.2 consequences of the revocation
If you cancel this contract, we have all payments that we received from you, including the delivery costs (with the exception of the additional costs, which result from the fact that you have chosen a different type of delivery than the cheapest standard delivery we offered) immediately and at the latest within fourteen days from the day on which the notification of this contract has been received. For this repayment we use the same means of payment that you used in the original transaction, unless something else has been expressly agreed with them; Under no circumstances will you be charged for fees for this repayment. We can refuse the repayment until we have returned the goods or until you have provided the proof that you have returned the goods, depending on which the earlier time is.
You have the goods immediately and in any case at the latest within fourteen days from the day on which you inform us of the revocation of this contract
Latupo GmbH
Blaupunkt Audio Germany
Latupo GmbH
Stahltwiete 21
22761 Hamburg
To return or hand over. The deadline is preserved if you send the goods before the deadline of fourteen days. They bear the immediate costs of returning the goods. You only have to pay for any loss of value of the goods if this loss of value is due to the quality, properties and functionality of the goods not necessary to deal with them.
(1) The right of withdrawal does not exist when delivering goods that are made according to customer specifications or are clearly tailored to personal needs or when delivering audio or video recordings or software, provided that the delivered data carriers have been sealed by them.
(2) Please avoid damage and contamination. If possible, please send the goods back to us in original packaging with all accessories and with all packaging components. If necessary, use a protective reversal. If you no longer have the original packaging, please ensure sufficient protection against transport damage with a suitable packaging in order to avoid claims for damages due to damage as a result.
§ 11 Returning costs when exercising the right of cancellation
§ 12 Transport damage
(1) If goods are delivered with obvious transport damage, please complain about such errors immediately with the deliverer and please contact us as soon as possible:
Latupo GmbH, Stahltwiete 21, 22761 Hamburg, Tel. 040 4328243910, Fax: 040 4328243918, email: blaupunkt_service@latupo.com
(2) The failure of a complaint or contact has no consequences for your legal warranty rights. However, they help us to be able to assert our own claims towards the carrier or transport insurance.
§ 13 Information on the storage and accessibility of contract texts after the conclusion of the contract:
We save our contract texts. The contract texts saved by us are not accessible to the customer.
§ 14 Battery Ordinance:
There are batteries in the scope of delivery of some of our products. In connection with the distribution of these batteries, we, as a dealer, are obliged to point out the following in accordance with the battery regulation:
Please dispose of old batteries, as required by the legislator (the disposal in household waste is expressly prohibited according to the battery regulation) at a municipal collection point, or submit it free of charge on site. After use, you can return the batteries we receive to the address mentioned above in the imprint or send them back to us sufficiently franked.
Batteries that contain pollutants are marked with the symbol of a crossed rubbish can.