Faqs

Read ours Faqs Page for more information

What are the advantages for new customers?

As a new customer, you benefit from an attractive offer: you will receive free shipping as soon as you register for our newsletter. It is important to note that this discount cannot be combined with other sale or special offers

How long does the delivery usually take?

The delivery time within Germany is usually 1-2 working days, internationally it can take a little longer. All orders up to lunchtime can often be handed over to the parcel service provider on the same day. Please note that the parcel service providers in the run -up to Christmas or on certain sales days (Black Friday/Cyber ​​Monday) can occur due to the increased order situation.

What is the advantage of DAB+ radios?

DAB+ radios offer better sound quality, more transmission selection and additional information such as weather or messages that are displayed directly on the display. There are also fewer disturbances than with conventional FM radios

Is there a possibility of tracking?

A DHL shipment number was assigned to you by email. DHL shipment tracking - follow the status of your packages | DHL track

How long do I have time to make a return?

The cancellation period is 14 days from the day on which you or a third party named by you, who is not the carrier who have or has taken possession.

What kind of guarantee do you offer for your products?

If you have a legitimate complaint, we grant you a guarantee for a period of 2 years in private, non -commercial use from the date of purchase.

Answer not found?

Do not hesitate to write to us! :)